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ISP Blockers

What is ISP Blockers?

ISP providers have additional security features on some of their broadband packages.  These are normally implemented by your ISP with your customer control panel or via your router.   They are designed to keep you safe whilst browsing the internet by blocking content deemed unsuitable for viewing (IE.. Porn, Gambling, File Sharing).  They work by filtering you through their own Firewall / DNS to protect you from these content types, but more so than not are setup to restrict your internet browsing activites, within their so called "Safe Zones".    

If you are suffering from stream related issues this would be our first thing to check.  Below is a guide on how to disable these based on an ISP basis within Major UK providers.  
 

Virgin Media

With Virgin media the tool you want to disable is WEBSAFE. To do this please follow these steps.

  1. 1.    Register or sign in at virginmedia.com/myvirginmedia with your primary my virgin media username and password.

  2. 2.    Click on MY APPS

  3. 3.    Click on OVERVIEW

  4. 4.    Turn both VIRUS SAFE and CHILDSAFE off.

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BT Broadband

On BT Broadband you must disable the SMART SETUP, to do this please follow these steps.

  1. Open a web browser on any computer or device connected to your Hub and go to http://bthomehub.home to open the Hub Manager.

  2. Select Advanced Settings

  3. Enter the admin password. If you haven't changed it the you will find the default password on your Hub settings card on the back of your Hub

  4. Select Continue to Advanced Settings

  5. Select Home Network > Smart Setup

  6. Select No to disable Smart Setup & select Apply

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Sky Broadband

On Sky Broadband you must disable Sky Shield, to do so please follow these steps.

  1. Go to http://www.sky.com/shop/broadband-talk/broadband-shield/ if the webpage just takes you to the main sky page, just google "Sky Shield"

  2. Hit the Sign In button

  3. For some bizarre reason, Sky may forward you to the Sky.com home page,  if it does, then reload http://www.sky.com/shop/broadband-talk/broadband-shield

  4. You will now see a page that says "activate Sky Shield", this does NOT mean your sky shield is off

  5. Click active Sky Shield

  6. Sky Shield is likely set to "suitable for everyone" or "teens and older", to disable it set it to "suitable for adults only" and click save.

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EE Broadband

For EE broadband you will want to disable orange safeguard (content lock), please follow these instructions.

  1. Log in or register your account at https://myaccount.ee.co.uk/login-dispatch/

  2. Click DEVICE & USAGE in the menu and scroll down to content lock

  3. Turn content lock off

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Talk Talk Broadband

For Talk Talk you will want to turn off Homesafe Security, to do this follow these instructions.

  1. Log into your account at https://myaccount.talktalk.co.uk/login/

  2. On the top tab highlight "my services"

  3. Click "View Homesafe Settings"

  4. From here to will want to disable homesafe AND Kids Safe
     

Recommendation: 
 

  1. Install a good virus scanning software and firewall configuration to protect your PC/Laptop. 

  2. If you want privacy when browsing the internet then VPN is highly recommended. 

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